Admin

Customer service outsourcing in Australia can be a difficult world to navigate. Whilst its an opportunity to reduce labour costs, it can also potentially cause poor customer experiences. The A6 team uses a rigorous hiring process to ensure you don’t have to compromise on customer service quality when you’re hiring remote roles.

Past clients projects :

• Finding admin staff at the right cost: when staff were difficult to retain at a set wage level in Australia, our client found a permanent outsourced hire to fit their needs. Keeping their costs low, without having to compromise on capability.
• Bilingual staff: our clients often need admin staff who can speak multiple languages. This skill comes at a premium in Australia, but is expected in Vietnam